Customer Service Representative – Patient Financial Services

The University of Vermont Health Network

Customer Service Representative for UVM Medical Center handling patient inquiries and billing issues. Acts as liaison between patients and billing teams, and determines payment options.

Posted 6/17/2026full-timeBurlington • Vermont • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $33 per hourWebsite

About the role

Key responsibilities & impact

First contact for all incoming calls for patient inquiries.
Reviewing and responding to issues regarding registration, coding, billing, insurance, and collections.
Acts as a liaison between patients and billing teams.
Initiates calls to self-pay patients to review and determine payment terms or financial options.

Requirements

What you’ll need

Associate's degree required or a combination of education and experience may be substituted.
Three years Customer Service, Registration, billing, or collection experience preferred.
Good listening and interviewing skills.
Ability to remain professional at all times while dealing with complex billing issues.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The University of Vermont Health Network Website LinkedIn All Job Openings 10,000+ employees Working together to better serve our communities makes us stronger, focused on collaboration instead of competition. As a team, The University of Vermont Health Network improves the lives of our patients by delivering outstanding care cost-effectively, as close to patients' homes as possible. Customer Service Representative – Patient Financial Services Job not on LinkedIn 🔥 33 minutes ago 🏢🏡 Burlington – Hybrid 💵 $22 - $33 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
First contact for all incoming calls for patient inquiries.
Reviewing and responding to issues regarding registration, coding, billing, insurance, and collections.
Acts as a liaison between patients and billing teams.
Initiates calls to self-pay patients to review and determine payment terms or financial options. 🎯 Requirements
Associate's degree required or a combination of education and experience may be substituted.
Three years Customer Service, Registration, billing, or collection experience preferred.
Good listening and interviewing skills.
Ability to remain professional at all times while dealing with complex billing issues. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Customer Experience Specialist 🕒 May 19 Burlington Helping Burlington 1 - 10 🤲 Charity 🤝 Non-profit 🌍 Social Impact Website LinkedIn All Job Openings Senior Customer Experience Specialist focused on improving customer experience strategies through data insights and store support. Collaborating with field leaders and managing customer feedback initiatives as part of Burlington's team. 🏢🏡 Burlington – Hybrid 💵 $65k - $80k / year ⏰ Full Time 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

billingcodingregistrationcollections

Soft Skills

customer servicelistening skillsinterviewing skillsprofessionalism

Certifications

Associate's degree