Patient Financial Advisor

The University of Kansas Health System

Patient Financial Advisor responsible for financial assistance and securing payer sources for patients. Implements policies and assists in payment resolutions for patient accounts in a healthcare setting.

Posted 4/24/2026full-timeKansas City • Kansas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for providing financial assistance to all patients and families throughout the health system
Assists patients and families to secure payer sources including insurance coverage, Medicaid/Medicare, and other available sources
Follows the enterprise financial clearance and financial assistance policy and procedures
Maintains productivity, quality, and customer service requirements according to department policy and procedure
Contacts the patient or family by phone or in person to ask questions about sponsorship linkage
Screens patients with financial needs and assists them in finding payment resolution for their accounts

Requirements

What you’ll need

High School Graduate or GED
Must be able to type 45 wpm
3 or more years of combined experience in financial advising, claims processing, collections, customer service, or revenue cycle positions (includes admitting, patient accounting, prior authorizations, or pre-registration)
1 or more years of experience in Epic (preferred)
1 or more years of experience in CPT-4 and HCPCS coding (preferred)
1 or more years of experience in Microsoft Word and Excel (preferred)

Benefits

Comp & perks

Health system is an equal employment opportunity employer
Provides reasonable accommodations to qualified individuals with disabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial advisingclaims processingcollectionsrevenue cycleadmittingpatient accountingprior authorizationspre-registrationCPT-4 codingHCPCS coding

Soft Skills

customer servicecommunicationproblem-solvinginterpersonal skillsorganizational skills

Certifications

High School GraduateGED