Patient Service Representative – ENT, Call Center / Front Desk
The University of Kansas Health System
full-time
Posted on:
Location Type: Office
Location: Kansas City • Kansas • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Responsible for front desk operations including greeting and checking in customers and visitors
- Answering calls and copay collection
- Completing MyChart and EMR (Electronic Medical Record) appointment requests
- Processing external medical records
- Helping the physician care team prepare for their daily patient appointments
Requirements
- High School Graduate or GED
- 1 or more years customer service or health care experience
- Ability to maintain patient confidentiality
Benefits
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MyChartEMRappointment requestscopay collectionprocessing medical records
Soft skills
customer servicecommunicationconfidentiality
Certifications
High School GraduateGED