Academic Advisor

The University of Arizona Global Campus

Academic Advisor guiding UAGC students through policies, coursework, and retention plans. Supporting success through personalized advising and cross-department collaboration.

Posted 8/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in student advisement and retention strategies, utilizing strong communication skills and emotional intelligence to foster student success. Proficient in managing student data and collaborating with various university departments to enhance educational outcomes.

Highest-signal resume keywords

Student AdvisementCommunication SkillsData AnalysisEmotional IntelligenceCustomer Service Strategies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CompilationReport PreparationTime ManagementTechnical Skills AssessmentDatabase Monitoring

Soft Skills

Critical ThinkingIndependent JudgmentConflict ResolutionRelationship BuildingConfidentiality Management

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookZoomMicrosoft Teams

Industry Keywords

Title IV Student Aid ProgramsUniversity PoliciesStudent RetentionGraduation SupportEducational Advisement

About the role

Key responsibilities & impact

Manage a student caseload through educational advisement and guidance on university policies and procedures
Provide coaching and advising to support student retention and graduation
Correspond regularly with students by phone and email to promote retention and student success
Develop rapport and constructive working relationships with students and staff
Diagnose student opportunities in time management, technical skills, and classroom proficiency, using available resources to improve success
Monitor student attendance and grades in the database to assure retention and progression
Create and execute daily, weekly, and monthly communication/contact plans for course completion and persistence
Maintain active, personalized student engagement while assessing likelihood of success and required service level
Collaborate with enrollment services, student accounts, student finance, academics, registrar, managers, and peers
Communicate policy and procedure improvement ideas to leadership
Define and interpret UAGC policies and procedures for students
Maintain working knowledge of Federal, State, and Institutional Policies governing Title IV student aid programs

Requirements

What you’ll need

High school diploma or high school diploma equivalency is required
Minimum of 5 years of relevant experience, or equivalent combination of education and work experience
Excellent oral and written communication skills
Proficiency in Microsoft Word, Excel spreadsheets, and Microsoft Outlook
Ability to research, gather data, compile information, and prepare reports
Ability to investigate, analyze information, and draw conclusions
Ability to engage in critical thinking and exercise independent judgment
Ability to maintain confidentiality and manage confidential information
Knowledge of customer service strategies and conflict resolution
Knowledge of and skills in applying Emotional Intelligence
Ability to manage multiple priorities
Ability to communicate effectively via phone, email, Zoom, and Teams
Visa sponsorship is not available for this position

Benefits

Comp & perks

Health, dental, and vision insurance plans
Life insurance and disability programs
Paid vacation, sick leave, and holidays
U of A/ASU/NAU tuition reduction for the employee and qualified family members
Retirement plans
Access to U of A recreation and cultural activities
Innovative work-life programs
Relocation services