Area Manager

The Universal Group

Area Manager responsible for managing traffic operations and ensuring high-quality traffic control services. Leading teams and collaborating with clients while promoting safety and compliance in British Columbia.

Posted 7/25/2026full-timeLangley • 🇨🇦 CanadaJuniorMid-Level💰 CA$70,000 - CA$72,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in client relationship management, team supervision, and compliance with health and safety regulations within the construction industry. Proficient in coordinating operations and addressing performance issues among field employees while upholding company values.

Highest-signal resume keywords

Construction Management ExperienceClient Relationship ManagementTraffic Control ExperienceHealth And Safety ComplianceTeam Supervision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Construction ManagementTraffic ManagementResource ManagementField Staff Utilization AnalysisClient Communication

Soft Skills

Organizational SkillsTime ManagementPrioritization SkillsMulti-tasking AbilityProblem Solving

Tools & Technologies

Fleet Management SystemsInventory Management Systems

Certifications & Qualifications

Valid WorkSafeBC Traffic Control Person Ticket

Industry Keywords

Construction IndustryOccupational Health And SafetyTraffic ControlRegulations ComplianceCollective Agreements

About the role

Key responsibilities & impact

Promote Company Values: Uphold The Universal Group's purpose (PEACE OF MIND) and core values (PASSIONATE, AUTHENTIC, AND DRIVEN).
Coordination and Liaison: Collaborate with the Operations Manager (OM) and General Manager (GM), Dispatch, Traffic Support Services, and Occupational Health and Safety (OHS) to coordinate schedules, distribute work efficiently, and address relief needs.
Manage and develop client relationships in partnership with the OM, GM, and Director of Traffic Services.
Team Management: Supervise and direct traffic employees in Dispatch, Fleet, and on-site requirements.
Ensure field staff comply with regulations, company standards, and policies through education and training.
Client Communication: Address the assigned portfolio of clients and employee inquiries via phone and email, including staffing, safety concerns, and complaints.
Investigate and address complaints from clients, the public, and employees, reporting major incidents.
Resource Management: Collaborate with Fleet, Rentals and Facilities departments to maintain proper inventory and supply of fleet vehicles for new LCTs.
Analyze field staff utilization and address non-supply issues.
Attend and actively participate in scheduled meetings.
Work with HR on recruiting, retention, labor relations, and compliance with collective agreements.
Ensure compliance with health and safety policies, procedures, and practices in collaboration with OHS.
Unique reporting for assigned client groups.
Site visits for contractor consultations.
Annual goal setting, in support of the company's values, as well as growth and personal targets.

Requirements

What you’ll need

Construction industry experience preferred.
Minimum 2 years construction management experience required, or equivalent work experience.
Excellent organizational, time management, and prioritization skills with the ability to multi-task and effectively meet deadlines.
Experience in addressing conduct and performance issues with geographically dispersed field employees.
Well versed in all safety regulations as it relates to traffic management, its service, and facility.
Previous traffic control experience is considered an asset.
Valid WorkSafeBC Traffic Control Person ticket considered an asset.

Benefits

Comp & perks

Extended Medical, Vision, and Dental benefits after the probationary period.
Excellent total compensation package.
Access to a Health and Wellness Program.
Paid vacation.
RRSP.
Access to a growing organization with lots of advancement opportunities.
An amazing culture where you will feel supported and recognized for your work.