Technical Business Development Executive

The Tri-M Group, LLC

Technical Business Development Executive at Tri-M Group focusing on client relationships and sales pipeline in BAS Service. Accountable for new business development across various markets.

Posted 7/31/2026full-timeKennett Square • Pennsylvania • 🇺🇸 United StatesSeniorLead💰 $98,000 - $128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Building Automation, Controls, and Instrumentation, with a proven ability to originate and close new business opportunities. Strong relationship-building skills with a focus on customer satisfaction and revenue growth in diverse markets.

Highest-signal resume keywords

Building Automation SystemsInstrumentation ExpertiseCustomer Relationship ManagementBusiness DevelopmentTechnical Proposal Preparation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Building AutomationControlsInstrumentationEnvironmental Monitoring SystemsCalibrationService Labor PricingCost EstimationSales Pipeline ManagementTechnical LiaisonProposal Writing

Soft Skills

Strong Communication SkillsCustomer Service SkillsOrganizational SkillsRelationship BuildingTime Management

Tools & Technologies

MS OfficeMS OutlookCRM/Database Management

Certifications & Qualifications

ISA CCSTBICSI

Industry Keywords

Life SciencesIndustrial MarketsInstitutional FacilitiesService AgreementsControl Panel Fabrication

About the role

Key responsibilities & impact

Independently originates and develops new business for the BAS Service group by combining hands-on technical expertise in building automation, controls, and instrumentation with consultative relationship development.
Owns and is accountable for an annual bookings goal, building and maintaining a self-generated pipeline of service agreement, system upgrade, environmental monitoring, and control panel fabrication opportunities across life sciences, federal, industrial, and commercial markets.
Serves as a technical liaison between clients and Tri-M service and engineering teams, ensuring proposed solutions are accurate, profitable, and deliverable.
Complies with all Tri-M and customer safety policies and procedures.
Builds pipeline through proactive prospecting, networking, and direct outreach rather than reliance on inbound requests or existing work orders.
Works closely with the BAS Service Manager on developing a targeted list of key accounts and pursuit strategies.
Performs proper pre-qualification of new business, pursuing "true" opportunities.
Leverages hands-on technical expertise in building automation, controls, and instrumentation to establish credibility and trust with facility, engineering, and quality stakeholders.
Locates key decision makers within targeted organizations and establishes relationships through consultative, technically informed engagement.
Grows recurring service revenue, including preventive maintenance agreements, service contracts, system upgrades, and environmental monitoring system opportunities.
Develops opportunities for UL 508A control panel fabrication and controls integration work performed by the BAS Service group.
Conducts site surveys and assessments of existing building automation and control systems, and assists in developing upgrade and migration paths.
Prepares material and labor cost estimates for budgetary purposes and prepares formal, professionally written proposals.
Maintains an up-to-date sales pipeline report and reviews with supervisor on a bi-weekly basis.
Works closely with BAS Service supervisors and engineering staff to ensure a thorough, accurate scope and design is prepared for all proposed work.
Conducts formal follow-ups on all completed work, ensuring customer satisfaction and capturing additional service opportunities.
Maintains knowledge of the latest building automation, controls, and instrumentation technologies and market trends.
Coordinates with other Tri-M account management and business development staff to ensure overall synergies and cross-selling opportunities.

Requirements

What you’ll need

College degree in Engineering, Instrumentation, Business, or a related field a plus, or equivalent experience.
Minimum of 8 years of combined technical and customer-facing experience in building automation, instrumentation, controls, or a related electrical specialties field.
Demonstrated track record of independently originating and closing new business.
Hands-on field background in instrumentation, calibration, environmental monitoring systems, or building automation systems strongly preferred.
Working understanding of service labor pricing, margin structures, and the difference between recurring agreement revenue and one-time project revenue.
Industry certifications such as ISA CCST, BICSI, or equivalent a plus.
Established relationships within regional life sciences, industrial, or institutional facilities a plus.
Strong written and verbal communications skills a must.
Must be confident and possess the ability to build strong, long-term relationships.
Excellent customer service skills and outstanding presentation skills.
Intermediate to high level of computer literacy including MS Office, MS Outlook, and CRM/database management.
Strong organizational and prioritizing skills.
Must have reliable transportation to and from the assigned work location/office.
Must maintain a valid driver's license and good driving record.
Proven ability to develop opportunities with new or existing customers and maximize revenue from a portfolio of key accounts.
Ability to quickly develop a rapport based on trust.
Ability to juggle multiple priorities and work under pressure.
Professional demeanor.
Able to handle difficult situations with diplomacy and tact.
Manage time effectively and adapt quickly to changing priorities.
Able to multi-task.
Able to perform with limited supervision – be a self-starter.
Team player who works productively with a wide range of people.

Benefits

Comp & perks

Comprehensive Medical, Prescription, Vision and Dental Insurance
HRA Spending Account
Employer-paid Life and AD&D Insurance
Seven Paid Holidays
Vacation/Sick Leave
401k Retirement Program with Company Match
Employee Assistance Program
And much more!