Client Success Manager
TechnologyAdvice
Community Philanthropy Manager, Midlevel Giving
The Trevor Project
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $79,040 - $95,680 per year
Job Level
Mid-LevelSenior
About the role
- Manage the day-to-day needs and projects of the Midlevel program
- Manages a strategic portfolio of high-level Beacon donors ($1K+) and cultivates relationships to secure annual and increased support.
- Conducts calls and virtual visits with donors on a monthly basis.
- Implements new ideas to continually improve the Midlevel Giving donor experience.
- Partners with the Senior Manager, Community Philanthropy, Direct Response & Digital Fundraising to execute mail and digital strategies to increase Beacon revenue.
- Collaborate with the sustainer donor lead to build strategies for recurring donors
- Manages the Major Gifts qualification process in collaboration with the Development Operations prospect researcher and the major gifts team.
- Develops and executes quarterly Mid-level engagement opportunities that allow donors to connect, learn, and inspire them to give.
- Ensures all donor contacts and information are entered and updated in Trevor’s donor CRM.
- Demonstrate fair, ethical, and equitable business practices
- Learn eagerly, share knowledge appropriately, and improve continuously
- Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
- Work, communicate, and collaborate effectively with others
- Demonstrate attention to detail and accuracy in all work
- Demonstrate a commitment to fostering and maintaining an environment of belonging
- Other relevant duties and responsibilities as assigned
Requirements
- Proficiency in: Being fully comfortable interacting with donors daily and representing Trevor to external partners.
- Experience managing a portfolio and successfully closing annual gifts.
- Effective interpersonal skills, including diplomacy and tact, the ability to listen, and the ability to build strong relationships with donors, volunteers, and all levels of staff.
- Strong project management skills.
- Written and oral communication, negotiation, and organizational skills.
- Experience using fundraising database software.
- Well-developed written and oral communication, negotiation, and organizational skills.
- Strong desire to achieve program and professional growth
