Data Operations Associate

The Trevor Project

Data Operations Associate managing data synchronization for donor systems at The Trevor Project. This role ensures accurate fundraising data to inform strategy and donor relations.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $30 - $31 per hourWebsite

Tech Stack

Tools & technologies

ETLInformaticaSQL

About the role

Key responsibilities & impact

Manage and execute data syncs and ETL (Extract, Transform, Load) processes between the primary CRM (e.g., Salesforce) and various third-party revenue channels, ensuring data consistency and accuracy.
Develop, maintain, and execute reports and data extracts to support finance, development, and marketing teams for reconciliation, campaign analysis, and list generation.
Be the main point of contact for data requests from the advancement team and channel leaders.
Provide first-line technical troubleshooting and resolution for data integrity issues, system errors, and integration failures across donor systems.
Handle duplicate merges, regular data updates and answering basic system questions.
Configure efficient ways to batch data into Salesforce when integration is not possible or to disaggregate third party data flows.
Administer and configure donor-facing technology platforms and internal CRM settings in partnership with the development and technology teams.
Work closely with revenue teams and marketing and content on all systems support.
Maintain comprehensive documentation of all data flows, system integrations, reporting processes, and data quality standards.
Work, communicate, and collaborate effectively with others
Demonstrate attention to detail and accuracy in all work
Demonstrate a commitment to fostering and maintaining an environment of belonging

Requirements

What you’ll need

Proficiency in: Administration and data management of a major CRM platform (e.g., Salesforce NPSP, Raiser’s Edge, Dynamics).
Working with data querying languages or tools (e.g., SQL, SOQL, or advanced Excel/Google Sheets functions) for data extraction and manipulation.
Experience with data integration or ETL tools (e.g., Mulesoft, Zapier, Informatica) to connect disparate systems.
Spoken and written English
Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines

Benefits

Comp & perks

Comprehensive health coverage, including plans that support various gender affirmation care needs
Mental health resources, with access to virtual care and a variety of in and out of network options for support
403(b) retirement plan with a 3% employer match, vesting over three years
Generous paid time off and company holidays to rest and recharge
Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources
Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii with provided technology, a home office setup reimbursement, and a monthly internet reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data ManagementData ExtractionData ManipulationData ReportingDuplicate MergingTechnical TroubleshootingSystem ConfigurationData SyncingCampaign AnalysisList Generation

Soft Skills

Attention to DetailProblem-SolvingMultitaskingEffective CommunicationCollaboration