Operations Manager – ABA Therapy In Home Services

The Treetop ABA

Operations Manager overseeing in-home ABA services in North Carolina. Ensure efficient service delivery and support for families and Behavior Technicians.

Posted 7/31/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing in-home service delivery operations, with a focus on client and staff scheduling, team support, and community outreach. Strong ability to ensure high-quality care and positive service experiences through effective communication and organizational skills.

Highest-signal resume keywords

ABA ExperienceBehavioral Health ExperienceScheduling ExperienceCustomer Service SkillsTeam Leadership Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations ManagementClient SchedulingBehavior Technician SupportProblem-SolvingMultitasking

Soft Skills

Communication SkillsOrganizational SkillsSelf-MotivatedCollaborative

Industry Keywords

In-Home Service DeliveryClinical CoordinationCommunity OutreachRelationship-BuildingFast-Paced Environment

About the role

Key responsibilities & impact

Managing day-to-day operations for in-home service delivery
Overseeing client and staff scheduling to ensure consistent, high-quality care
Supporting and onboarding Behavior Technicians working in the field
Partnering with Clinical Leadership to maintain smooth service coordination
Assisting with community outreach and local relationship-building
Serving as a point of contact for families to ensure a positive service experience

Requirements

What you’ll need

2+ years of experience in ABA or behavioral health
3+ years Experience with scheduling, medical front office, or clinic operations preferred
Strong customer service and communication skills
Ability to organize, multitask, and problem-solve in a fast-paced setting
Experience supporting or leading teams
Must be within driving distance of one of our clinics in North Carolina - Wilmington, Fayetteville, Raeford, Southern Pines, Winston Salem, Greensboro, Charlotte
Self-motivated and collaborative

Benefits

Comp & perks

Paid time off
Paid holidays
Paid training
Health & dental insurance
401(k) retirement plan
A supportive, collaborative, and inclusive work culture