Merchandise Associate

The TJX Companies, Inc.

Merchandise Associate at HomeGoods responsible for customer engagement and store organization. Delivering excellent customer service and maintaining store standards in a dynamic retail environment.

Posted 7/28/2026part-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to maintain operational standards while promoting a positive store culture. Capable of effectively managing multiple tasks and adapting to changing situations in a retail environment.

Highest-signal resume keywords

Customer Service SkillsCommunication SkillsOrganizational SkillsRetail Customer ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Multi-TaskingFlexibilityTeam CollaborationConstructive Feedback Acceptance

Industry Keywords

Operational StandardsMerchandising PhilosophyLoss PreventionStore RecoverySafety AwarenessShrink Reduction

About the role

Key responsibilities & impact

Responsible for delivering a highly satisfied customer experience
Adheres to all operational, merchandise, and loss prevention standards
Role models established customer experience practices
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy
Accurately processes and prepares merchandise for the sales floor
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned

Requirements

What you’ll need

Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred

Benefits

Comp & perks

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match
medical/dental/vision
HSA
health care FSA
life insurance
short/long term disability
paid parental leave
paid holidays/vacation/sick
auto/home insurance discounts
scholarship program
adoption assistance