Loss Prevention Customer Service Associate II – Uniformed Security Guard

The TJX Companies, Inc.

Loss Prevention Customer Service Associate focused on acting as a visual deterrent in retail environments. Supporting a positive shopping experience while executing loss prevention strategies for TJ Maxx.

Posted 7/4/2026full-timeAlexandria • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $15 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal and written communication skills while exercising sound judgment in decision-making. Capable of maintaining a positive customer experience and effectively managing time and workload in a retail or security environment.

Highest-signal resume keywords

Strong Verbal CommunicationStrong Written CommunicationSound Decision MakingCustomer Service SkillsRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

InitiativeTime ManagementOrganizational SkillsCourtesyRespect

Tools & Technologies

Body Worn Camera

Industry Keywords

Loss PreventionRetailSecurityCustomer Experience

About the role

Key responsibilities & impact

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities
Acting as a visual deterrent to prevent potential loss/dishonesty
Wearing a body worn camera
Supports a positive customer shopping experience in the store
Maintains a strong store partnership with store teams and loss prevention
Exercises sound judgment in decision-making to ensure safety
Greet customers appropriately, demonstrate courtesy and respect
Respond to customer requests for assistance
Observe and report any suspicious behavior or critical incidents

Requirements

What you’ll need

Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience

Benefits

Comp & perks

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match
medical/dental/vision
HSA
health care FSA
life insurance
short/long term disability
paid parental leave
paid holidays/vacation/sick
auto/home insurance discounts
scholarship program
adoption assistance