Customer Support

• Support the District Loss Prevention Manager and Store Management by executing core responsibilities
• Act as a visual deterrent to prevent potential loss/dishonesty and wear a body worn camera
• Support a positive customer shopping experience and maintain a strong store partnership with store teams and loss prevention
• Maintain a proper and professional stance at the front of the store or in a department
• Greet customers, demonstrate courtesy and respect, and respond to customer requests by referring to store management or customer service via Company issued radio
• Observe and report suspicious behavior or critical incidents to LP or store management and document required incidents in AIIM Case Management
• Review and understand the Store Emergency Response Guide and perform a closing safety sweep of the store with management
• Wear a complete Company approved uniform and adhere to Company policies and procedures
• Perform other duties as assigned

Retail Loss Prevention and Customer Service Associate

Customer Service Representative

Customer Care Representative – Bilingual (English / Spanish)

Customer Service Representative – Utility