Retail Loss Prevention and Customer Service Associate
The TJX Companies, Inc.
full-time
Posted on:
Location Type: Office
Location: Nashville • Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $13 - $19 per hour
Job Level
JuniorMid-Level
About the role
- Support the District Loss Prevention Manager and Store Management by executing core responsibilities
- Act as a visual deterrent to prevent potential loss/dishonesty and wear a body worn camera
- Support a positive customer shopping experience and maintain a strong store partnership with store teams and loss prevention
- Maintain a proper and professional stance at the front of the store or in a department
- Greet customers, demonstrate courtesy and respect, and respond to customer requests by referring to store management or customer service via Company issued radio
- Observe and report suspicious behavior or critical incidents to LP or store management and document required incidents in AIIM Case Management
- Review and understand the Store Emergency Response Guide and perform a closing safety sweep of the store with management
- Wear a complete Company approved uniform and adhere to Company policies and procedures
- Perform other duties as assigned
Requirements
- Strong verbal and written communication
- Sound decision making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
Benefits
- Associate discount
- EAP
- smoking cessation
- bereavement
- 401(k) Associate contributions
- child care & cell phone discounts
- pet & legal insurance
- credit union
- referral bonuses
- 401(k) match (eligibility based on service/hours)
- medical/dental/vision (eligibility based on service/hours)
- HSA (eligibility based on service/hours)
- health care FSA (eligibility based on service/hours)
- life insurance (eligibility based on service/hours)
- short/long term disability (eligibility based on service/hours)
- paid parental leave (eligibility based on service/hours)
- paid holidays/vacation/sick (eligibility based on service/hours)
- auto/home insurance discounts
- scholarship program
- adoption assistance
- open door policy and supportive work environment
- competitive salary and benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
verbal communicationwritten communicationdecision makinginitiativetime managementorganizationcustomer servicecourtesyrespect