Customer Service Associate
The TJX Companies, Inc.
part-time
Posted on:
Location Type: Office
Location: Rogers • 🇺🇸 United States
Visit company websiteSalary
💰 $12 - $13 per hour
Job Level
JuniorMid-Level
About the role
- Deliver a highly satisfied customer experience by engaging and interacting with all customers and embodying customer experience principles and philosophy
- Maintain a clean and organized store environment and uphold merchandising philosophy and procedures
- Adhere to all operational, merchandise, and loss prevention standards
- May be cross-trained to work in multiple areas of the store to support business needs
- Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
- Promote credit and loyalty programs
- Accurately process and prepare merchandise for the sales floor following company procedures and standards
- Initiate and participate in store recovery as needed throughout the day and maintain organizational, cleanliness, and recovery standards
- Provide and accept recognition and constructive feedback; support and participate in store shrink reduction goals and safety awareness
- Perform other duties as assigned
Requirements
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Benefits
- Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses.
- Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
- Open door policy and supportive work environment; competitive salary and benefits package.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunicationorganizational skillsattention to detailmulti-taskingflexibilityadaptabilityteamworkfeedback acceptanceproblem-solving