Deliver a highly satisfied customer experience by engaging and interacting with all customers
Embody customer experience principles and philosophy and role model established customer experience practices
Maintain a clean and organized store environment and participate in store recovery throughout the day
Adhere to all operational, merchandise, and loss prevention standards
Cross-train to work in multiple areas of the store to support business needs
Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
Promote credit and loyalty programs
Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
Accurately process and prepare merchandise for the sales floor following company procedures and standards
Maintain organizational, cleanliness, and recovery standards for the sales floor and entire store
Provide and accept recognition and constructive feedback
Support and participate in store shrink reduction goals and programs
Participate in safety awareness and maintain a safe environment
Perform other duties as assigned
Requirements
Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Benefits
Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance
Competitive salary and benefits package
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunicationorganizational skillsattention to detailmulti-taskingflexibilityadaptabilitypeer collaborationfeedback acceptancesafety awareness