Sales

• Deliver a highly satisfied customer experience by engaging and interacting with all customers
• Embody customer experience principles and philosophy
• Maintain a clean and organized store environment
• Adhere to all operational, merchandise, and loss prevention standards
• May be cross-trained to work in multiple areas of the store to support business needs
• Role model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer according to established procedures
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor following company procedures and standards
• Initiate and participate in store recovery as needed throughout the day
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintenance/cleanliness of the entire store
• Provide and accept recognition and constructive feedback
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Other duties as assigned

Retail Sales Associate

Director of Sales – Off Premise, Pearl Division