Tactical LP Customer Service Associate
The TJX Companies, Inc.
Loss Prevention Customer Service Associate II
The TJX Companies, Inc.
full-time
Posted on:
Location Type: Office
Location: Bradenton • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $13 - $19 per hour
Job Level
JuniorMid-Level
About the role
- Supports the District Loss Prevention Manager and Store Management by executing core responsibilities
- Act as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera
- Supports a positive customer shopping experience and maintains a strong store partnership with store teams and loss prevention
- Maintain a proper and professional stance in the designated area at the front of the store
- Review and understand the Store Emergency Response Guide
- Wear a complete Company approved uniform including a Body Worn Camera
- Greet customers appropriately, demonstrate courtesy and respect
- Establish and maintain a position at the front of the store or in a department
- Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
- Observe and report any suspicious behavior or critical incidents to LP or store management
- Perform a closing safety sweep of the store with a member of management
- Adhere to all Company Policy and Procedure
- Document required incidents in AIIM Case Management
- Performs other duties as assigned
Requirements
- Strong verbal and written communication
- Sound decision making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
Benefits
- Associate discount
- EAP
- smoking cessation
- bereavement
- 401(k) Associate contributions
- child care & cell phone discounts
- pet & legal insurance
- credit union
- referral bonuses
- Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
verbal communicationwritten communicationdecision makinginitiativetime managementcustomer servicecourtesyrespectobservationreporting
