Loss Prevention Associate, Customer Service Associate II

The TJX Companies, Inc.

Loss Prevention Associate ensuring safety and preventing loss at TJ Maxx stores. Supporting management and providing a positive shopping experience while acting as a visual deterrent.

Posted 5/8/2026full-timeDowners Grove • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $15 - $19 per hourWebsite

About the role

Key responsibilities & impact

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities
Acts as a visual deterrent to prevent potential loss/dishonesty
Supports a positive customer shopping experience in the store
Exercises sound judgment in decision-making
Maintains a proper and professional stance in the designated area
Greet customers appropriately
Respond to customer requests for assistance
Observe and report any suspicious behavior

Requirements

What you’ll need

Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience

Benefits

Comp & perks

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match
medical/dental/vision
HSA
health care FSA
life insurance
short/long term disability
paid parental leave
paid holidays/vacation/sick
auto/home insurance discounts
scholarship program
adoption assistance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

verbal communicationwritten communicationdecision makinginitiativeindependencetime managementorganization