Lead the Customer Frontline Experience value stream, setting strategy and defining the long-term vision for POS and Payment initiatives across all TJX banners and geographies.
Translate business objectives into actionable product strategies and prioritized roadmaps that deliver measurable business value.
Develop strategies for risk mitigation and contingency planning at the portfolio/program level.
Maintain a prioritized portfolio backlog, aligning with global business partners to ensure features are sequenced and prioritized based on business value and technical readiness.
Ensure solutions meet defined acceptance criteria by driving validation against the Definition of Done and securing necessary stakeholder approvals.
Collaboratively build a well-articulated global product vision, domain strategy, and long-range roadmap for the value stream.
Partner with cross-functional teams – Business Stakeholders, Architecture, Engineering, Product Owners, and Delivery to ensure end-to-end alignment.
Manage vendor relationships in partnership with IT partners to drive solution value.
Evolve lean and agile process and operationalize product management workflows while leaving room for flexibility and team-specific ways of working.
Provide leadership, coaching and development for product associates supporting all value streams.
Represent the Customer Frontline Experience value stream in portfolio and fiscal year planning processes.

Requirements

5+ years of product experience
Bachelor’s Degree or equivalent IT Delivery skillset/training/experience
Excellent analytical and problem-solving skills with the ability to think independently
Exceptional listening, communication, presentation and relationship building skills across business and IT.
Proven experience of product management, business analysis and project management concepts, along with an understanding of how enterprise software products are positioned and developed.
Advanced knowledge of solution delivery lifecycle, including product management, business requirements, application development, testing, technologies/platforms, frameworks, and methodologies
Proven ability to set strategic direction and deliver outcomes through influence and cross-functional leadership
Demonstrated experience leading large-scale global technology initiatives and managing complex stakeholder groups
Strong agile leadership and methodology experience (Portfolio SAFe preferred)
Experience with Oracle Retail Xstore POS and payment integrations (e.g. Verifone, Adyen, Worldpay, Chase Paymentech) a bonus
Understanding of retail operations, in-store technologies, and omnichannel commerce a bonus

Benefits

Associate discount
401(k) match
medical/dental/vision
HSA
health care FSA
life insurance
short/long-term disability
paid holidays/vacation/sick/bereavement/parental leave
EAP
incentive programs for management
auto/home insurance discounts
tuition reimbursement
scholarship program
adoption/surrogacy assistance
smoking cessation
child care/cell phone discounts
pet/legal insurance
credit union
referral bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

product managementbusiness analysisproject managementsolution delivery lifecycleapplication developmenttestingagile methodologyPortfolio SAFeOracle Retail Xstore POSpayment integrations

Soft skills

analytical skillsproblem-solving skillslistening skillscommunication skillspresentation skillsrelationship buildingstrategic directioninfluencecross-functional leadershipcoaching

Certifications

Bachelor’s Degree