Retail Loss Prevention Detective

The TJX Companies, Inc.

Retail Loss Prevention Detective preventing theft, conducting apprehensions, and supporting safety programs at Marshalls. Maintaining evidence, investigations, and shrink-reduction initiatives with Store Management.

Posted 9/5/2026full-timeFairhaven • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $16 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong investigative and analytical skills to identify and resolve theft while maintaining safety and security in a retail environment. Exhibits excellent communication and interpersonal abilities to foster positive relationships with store management and associates.

Highest-signal resume keywords

Investigative SkillsAnalytical SkillsCommunication SkillsRetail ExperienceTime Management Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Sound JudgmentCustomer ServiceFlexibilityTeam Collaboration

Tools & Technologies

Surveillance SystemsEvidence Management

Industry Keywords

Loss PreventionShrink ReductionShoplifting GuidelinesSafety ProgramsLabor Laws

About the role

Key responsibilities & impact

Complete daily tasks required for Store Loss Prevention and safety programs
Maintain positive relationships with Store Management
Conduct apprehensions within established policies and guidelines
Communicate with store Associates about damage and shrink initiatives
Identify and resolve internal and external theft
Adhere to shoplifter guidelines and policies
Provide timely, courteous, and knowledgeable customer service
Promote honesty, integrity, and confidentiality
Observe, apprehend, and/or deter acts of dishonesty from outside sources
Participate in investigations and surveillance as assigned
Ensure apprehensions are consistent with store theft activity
Complete and distribute paperwork accurately and timely
Maintain appropriate evidence and understand law enforcement procedures
Participate professionally in legal activities as needed, including police calls
Coordinate and complete shrink-related activities with Store Management
Adhere to labor laws, policies, and procedures
Support store shrink-reduction goals and programs
Encourage Associate use of shrink-reduction resources
Promote safety awareness and support a safe environment

Requirements

What you’ll need

Excellent communication skills and sound judgment
Basic computer skills
Basic time management skills
Investigative and analytical skills
Ability to respond appropriately to changes in direction or unexpected situations
Ability to work effectively with peers and supervisors
Ability to work a flexible schedule to support business needs
0–2 years of retail or security experience

Benefits

Comp & perks

Associate discount
Employee assistance program (EAP)
Smoking cessation benefits
Bereavement benefits
401(k) Associate contributions
Child care and cell phone discounts
Pet and legal insurance
Credit union
Referral bonuses
401(k) match (subject to service or hours requirements)
Medical, dental, and vision insurance (subject to service or hours requirements)
Health savings account (HSA)
Health care flexible spending account (FSA)
Life insurance
Short- and long-term disability
Paid parental leave
Paid holidays, vacation, and sick leave
Auto and home insurance discounts
Scholarship program
Adoption assistance
Open-door policy and supportive work environment
Competitive salary and benefits package