Retail Loss Prevention Detective

The TJX Companies, Inc.

Retail Loss Prevention Detective protecting Marshalls stores through theft prevention, apprehensions, investigations, and safety programs. Supporting shrink reduction and customer service in Massachusetts retail locations.

Posted 9/5/2026full-timeFairhaven • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $16 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong investigative and analytical skills to identify and resolve theft while maintaining positive relationships with store management. Provides excellent customer service and adheres to loss prevention policies and safety programs.

Highest-signal resume keywords

Investigative SkillsAnalytical SkillsCommunication SkillsCustomer ServiceLoss Prevention

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loss PreventionTheft IdentificationSurveillance ParticipationEvidence MaintenanceApprehension Procedures

Soft Skills

Sound JudgmentTime ManagementFlexibilityRelationship BuildingSafety Awareness

Tools & Technologies

Basic Computer Skills

Industry Keywords

Retail ExperienceShrink ReductionShoplifter GuidelinesLabor LawsSafety Programs

About the role

Key responsibilities & impact

Complete daily tasks required for Store Loss Prevention and safety programs
Maintain positive relationships with Store Management
Conduct apprehensions within established policies and guidelines
Communicate with store Associates about damage and shrink initiatives
Identify and resolve internal and external theft
Adhere to established shoplifter guidelines and policies
Provide timely, courteous, and knowledgeable customer service
Promote honesty and integrity while maintaining confidentiality
Observe, apprehend, and/or deter acts of dishonesty from outside sources
Participate in investigations and surveillance as assigned
Ensure apprehensions are consistent with store theft activity
Complete and distribute paperwork accurately and promptly
Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
Participate professionally in legal activities as needed, including police calls
Coordinate shrink-related activities with Store Management
Adhere to labor laws, policies, and procedures
Support store shrink-reduction goals and programs
Encourage Associate use of shrink-reduction resources
Promote safety awareness and support a safe environment

Requirements

What you’ll need

Excellent communication skills and sound judgment
Basic computer skills
Basic time management skills
Investigative and analytical skills
Ability to respond appropriately to changes in direction or unexpected situations
Ability to work effectively with peers and supervisors
Ability to work a flexible schedule to support business needs
0–2 years of retail or security experience

Benefits

Comp & perks

Associate discount
EAP
Smoking cessation
Bereavement benefits
401(k) Associate contributions
Child care and cell phone discounts
Pet and legal insurance
Credit union
Referral bonuses
401(k) match (subject to service or hours requirements)
Medical, dental, and vision insurance (subject to service or hours requirements)
HSA (subject to service or hours requirements)
Health care FSA (subject to service or hours requirements)
Life insurance (subject to service or hours requirements)
Short- and long-term disability (subject to service or hours requirements)
Paid parental leave (subject to service or hours requirements)
Paid holidays, vacation, and sick leave (subject to service or hours requirements)
Auto and home insurance discounts (subject to service or hours requirements)
Scholarship program (subject to service or hours requirements)
Adoption assistance (subject to service or hours requirements)
Open door policy and supportive work environment
Reasonable accommodations for qualified individuals with disabilities