Business Analyst III, Provider Billing
Centene Corporation
SQL
Business Analyst
The Tech7 Company
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $75,000 per year
Job Level
Mid-LevelSenior
Tech Stack
PMP
About the role
- Provide tactical support to field client users related to transformation of legacy systems onto a new Salesforce platform
- Support defining data needs and assist design of plans to achieve those data needs
- Support those engaged in reporting, data query, and analysis, by coordinating data information, and business planning/operations to help prospecting decision making
- Support performance metric reporting, dashboard development, and administrative support to end users in the proper operation/use and modification of metric deliverables
- Support system users in utilizing the application for data analysis of business information including historical, current, and predictive views of operations
- Support training and assistance, support dashboard usage and development, help with historical and predictive view
- Ensure system end users are identified and trained to understand the capabilities of the systems and the various gaps that may exist,
- Troubleshoot and respond to system end-user issues, bridging the gap between operations and system development entities, identifying common issues and developing resolutions
- Assist System Analyst by providing analysis that supports evaluation of proposed configuration changes
- Provide feedback to customer management and share CRM best practices, standardization, manpower analysis, and refining the requirements
- Support planning, inform development, and support roll-out of Salesforce new features through analysis of reports, views, activity logs, and other Salesforce capabilities
- Travel, if deemed necessary, to conduct training and support to field locations
- Maintain a list of tasks underway for transparency, tracking, status, and history;
- Support the entire software developmental life cycle to include analyzing the hardware and software while keeping lines of communication open with stakeholders.
Requirements
- Bachelor’s degree in business, information technology, human resources, general studies
- 4 years’ in training / recruiting with degree, 8 years without a degree
- Experience in Recruiting, Training, Project Management, and Business Process Improvement
- 1+ years Salesforce Administration and/or Support experience, and/or Certifications: Salesforce, Project Management Professional (PMP), CompTIA Security Plus, not required, but desired
- Secret Clearance required
Benefits
- 401k with company contribution
- Annual Bonus 3%
- Up to $5,000, per year for education reimbursement
- 11 paid holidays
- 4 Weeks PTO
- Full Medical for employee and dependents
- Competitive salary
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce AdministrationData AnalysisReportingDashboard DevelopmentBusiness Process ImprovementProject ManagementData QueryPerformance Metric ReportingSystem TroubleshootingConfiguration Analysis
Soft skills
TrainingCommunicationProblem SolvingCollaborationStakeholder ManagementOrganizational SkillsAnalytical ThinkingCustomer ServiceAdaptabilityAttention to Detail
Certifications
Salesforce CertificationProject Management Professional (PMP)CompTIA Security Plus
