Director of Operations – Non QM Lending

The Team Architects

Director of Operations overseeing and optimizing Non-QM residential and commercial lending operations. Leading the operational engine behind a fast-growing lending platform in Salisbury, MD.

Posted 4/22/2026full-timeSalisbury • Maryland • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead and optimize all operational functions across our Non-QM residential and commercial lending platform
Oversee the full loan lifecycle — from intake to funding to secondary market execution (note sales)
Manage and streamline loan processing, underwriting coordination, closing, and post-closing workflows
Drive efficiency in secondary mortgage operations, including packaging and selling loans on the secondary market
Build and implement systems, SOPs, and workflows that increase speed, accuracy, and scalability
Ensure compliance across all lending activities, including Non-QM and commercial lending guidelines
Work directly with leadership to align operations with growth targets and capital deployment strategies

Requirements

What you’ll need

Deep experience in Non-QM residential lending and/or commercial lending operations
Strong understanding of loan structuring, underwriting flow, and secondary market execution
Proven operator — you don’t just manage, you build, fix, and scale systems
Experience managing loan pipelines, investor relationships, and note sales
Detail-oriented but able to think strategically at a high level
Comfortable in a fast-paced, entrepreneurial environment where things move quickly
Based in Delaware or Maryland (proximity to Salisbury, MD preferred)
Ability to be in-office quarterly (minimum)
Strong leadership, communication, and execution skills

Benefits

Comp & perks

Opportunity to help build and scale a high-growth lending platform
Direct access to leadership and involvement in strategic decision-making
Competitive compensation + performance upside
A seat at the table as we expand across Non-QM and commercial lending markets

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

loan processingunderwriting coordinationsecondary market executionloan structuringpipeline managementinvestor relationship managementnote salesSOP developmentworkflow optimizationcompliance management

Soft Skills

leadershipcommunicationstrategic thinkingdetail-orientedoperational efficiencyproblem-solvingadaptabilityexecutioncollaborationentrepreneurial mindset