The Team Architects

IT Specialist

The Team Architects

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $50,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AndroidCyber SecurityiOSLinux

About the role

  • Serve as the first point of contact for internal technical support (remote & in-person)
  • Troubleshoot issues across Windows, Mac, Linux, iOS, and Android
  • Provide support for Entra, Intune, Defender, and other IT management tools
  • Manage access control and assist with compliance audits
  • Perform remote diagnostics and guide users through issue resolution
  • Support network infrastructure and help maintain up-to-date IT policies
  • Push regular cybersecurity simulations and track employee training
  • Assist with ticketing systems (Jira or similar)
  • Help identify and automate repetitive tasks to improve team efficiency
  • Contribute to ongoing improvements in processes and documentation

Requirements

  • Degree in an IT-related field (Bachelor’s or AAS preferred)
  • Basic understanding of networking and cybersecurity fundamentals
  • Familiarity with a range of operating systems (Windows/Mac/Linux/iOS/Android)
  • Excellent problem-solving and clear communication skills
  • Team player who stays calm under pressure
  • Eagerness to learn and grow through continuing education
  • Passion for technology and innovation
  • Ability to work independently and manage time effectively