THE TALENT HUNTER

Manager

• Lead and oversee the Retention / FTD sales floor, ensuring daily operations, sales targets, and team performance are achieved
• Manage and motivate the sales floor team to meet KPIs
• Drive daily performance and conversion rates
• Provide training, mentoring & on-the-spot coaching
• Monitor sales activities and implement improvement strategies
• Collaborate with senior management on sales strategies

Retention FTD/Floor Manager, Spanish, Portuguese

Artificial Intelligence

• Engage with clients to ensure their satisfaction and retention
• Communicate effectively in English
• Assist clients with inquiries and provide support for their trading activities
• Develop strategies to improve client loyalty and retention rates
• Work as part of a team in a fast-paced FX trading environment
• Operate on the AU desk shift (05:00 - 14:00) and follow company processes

Retention Agent, AI Desk

Recruitment

• Manage the full-cycle recruitment process, from sourcing to onboarding, specifically for FX-related roles.
• Develop and maintain strong candidate pipelines for positions including Sales, Retention, Conversion, Compliance, Marketing, and Management.
• Source talent through job boards, LinkedIn, referrals, networking, and industry events.
• Screen, interview, and assess candidates for both skills and cultural fit.
• Collaborate with hiring managers to understand role requirements and provide market insights.
• Negotiate offers, contracts, and manage the hiring process to ensure smooth onboarding.
• Maintain candidate databases and recruitment reports.
• Stay updated on FX industry trends and competitor hiring strategies.

Retention FTD/Floor Manager, Spanish, Portuguese

Retention Agent, AI Desk

Recruiter, FX