Deposit Operations Supervisor
The Symicor Group
full-time
Posted on:
Location Type: Office
Location: Milwaukee • Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Vault
About the role
- Ensure frontline staff have tools to help customers, adhere to regulations, and follow procedures.
- Oversee check and deposit account processing including check payments, deposited items, ACH, overdrafts and return items, ATM and debit card settlement, statement rendering, and related reconciliation.
- Oversee the Bank’s customer Masterfile records and data processing for deposit transactions.
- Manage official check, currency vault, Internet/Mobile Banking, and ATM Card processing.
- Act as a key contact for large balance deposit account customers.
- Responsible for deposit account research and adjustment activities.
- Lead Retail Operations branch office teams: coaching, mentoring, employee development, training, performance management, and employee relations.
- Collaborate with other functional areas to ensure efficient management of customer deposit accounts.
- Resolve customer issues related to deposit exceptions or errors.
- Perform other duties as assigned.
Requirements
- Bachelor’s Degree in Business or Management related field.
- Four or more years of bank operations, treasury, and payment experience in a community bank setting.
- Prior supervisory experience.
- Direct experience with deposit-related banking products and services including credit and debit cards, online banking, treasury services, and general deposit processing.
- Proven experience systematically improving processes and reducing costs.
- Strong written and verbal communication skills.
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
bank operationspayment processingdeposit account managementACH processingreconciliationcustomer Masterfile managementdeposit researchprocess improvementcost reductiondeposit-related banking products
Soft skills
coachingmentoringemployee developmenttrainingperformance managementemployee relationscommunication
Certifications
Bachelor’s Degree in BusinessBachelor’s Degree in Management