Data Analyst

• Analyze large-scale customer behavior data across digital channels (SMS, push, email, WhatsApp, RCS, Telegram) to uncover insights on click/open likelihood, conversion funnels, and engagement trends
• Create advanced customer segmentation models and develop RFM analyses to identify high-value customers and optimize targeting
• Collaborate with product and marketing teams to deliver insights that improve churn prediction models, retention initiatives, and personalization strategies
• Translate business questions into structured data problems and query data from ClickHouse, Athena, EMR, S3, PostgreSQL, and MongoDB
• Build and maintain dashboards, reports, and analytical frameworks to monitor customer journeys, campaign effectiveness, and growth KPIs
• Contribute to the evolution of the Customer Data Platform (CDP) and data lake analytics infrastructure

Senior Data Analyst

Central Planning & Optimization Data Analytics Professional

Operations Data Analyst

Data Analyst