The Stevie Awards

Senior Data Analyst

The Stevie Awards

full-time

Posted on:

Origin:  • 🇹🇷 Turkey

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Job Level

Senior

Tech Stack

MongoDBPostgres

About the role

  • Analyze large-scale customer behavior data across digital channels (SMS, push, email, WhatsApp, RCS, Telegram) to uncover insights on click/open likelihood, conversion funnels, and engagement trends
  • Create advanced customer segmentation models and develop RFM analyses to identify high-value customers and optimize targeting
  • Collaborate with product and marketing teams to deliver insights that improve churn prediction models, retention initiatives, and personalization strategies
  • Translate business questions into structured data problems and query data from ClickHouse, Athena, EMR, S3, PostgreSQL, and MongoDB
  • Build and maintain dashboards, reports, and analytical frameworks to monitor customer journeys, campaign effectiveness, and growth KPIs
  • Contribute to the evolution of the Customer Data Platform (CDP) and data lake analytics infrastructure

Requirements

  • Analyze large-scale customer behavior data across digital channels (SMS, push, email, WhatsApp, RCS, Telegram)
  • Create advanced customer segmentation models and develop RFM (Recency, Frequency, Monetary) analyses
  • Collaborate with product and marketing teams to improve churn prediction models, retention initiatives, and personalization strategies
  • Translate business questions into structured data problems using ClickHouse, Athena, EMR, S3, PostgreSQL, and MongoDB
  • Build and maintain dashboards, reports, and analytical frameworks to monitor customer journeys, campaign effectiveness, and growth KPIs
  • Contribute to the evolution of a Customer Data Platform (CDP) and data lake analytics infrastructure