Disability Benefits Analyst – CTA

The Standard

Disability Benefits Analyst managing and evaluating disability claims at The Standard. Responsible for quality customer service and adherence to claim management strategies.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $66,000 - $96,250 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

disability claims administrationanalytical skillscontract reviewmedical evidence assessmentdisability benefits calculationclaim management strategies

Soft Skills

collaborative workcustomer experiencecommunicationteam-orientedproactive problem solving

Tools & Technologies

SalesforceMicrosoft Excel

Certifications & Qualifications

High School Diploma

Industry Keywords

eligibility determinationclaim duration managementliability monitoringoperational improvementsperformance objectives

About the role

Key responsibilities & impact

Investigate, evaluate, and determine eligibility for disability claims by analyzing medical, occupational, and policy data to ensure accurate and timely benefit decisions
Develop and implement claim management strategies to monitor liability, manage claim duration, and adapt to evolving claimant conditions
Communicate proactively with claimants, policyholders, and internal partners to resolve inquiries, provide updates, and ensure positive customer experience
Collaborate with cross-functional teams and stakeholders to support client servicing, reporting, renewals, and continuous operational improvements
Meet or exceed performance objectives by adhering to timelines, maintaining accuracy, and actively contributing to team and departmental initiatives

Requirements

What you’ll need

High School Diploma or equivalent required
Minimum eighteen months progressively responsible experience in disability claims administration; or the equivalent combination of education and/or relevant experience
Strong analytical skills with the ability to review contracts, assess medical evidence, and calculate disability benefits, including partial payments, with accuracy
Demonstrated ability to work collaboratively in a team-oriented environment while contributing to overall team success
Salesforce and Microsoft Excel experience preferred