Sales

• Support our internal sales organization and external clients while promoting customer retention
• Develop programs and processes to foster excellence in relationships with new and established brokers and employers
• Lead a team of high performing sales support team members to meet organizational goals and provide quality representation in the marketplace
• Coach, mentor and develop team members, providing career development planning and opportunities
• Manage escalations within the team
• Responsible for concept design, data analysis, and external reporting to brokers and employer groups as well as data analysis and internal reporting to management
• Enhance and expand broker relationship, ensuring superior customer service while implementing strategic initiatives to retain and increase block of business and improve processes
• Work closely with sales, enrollment, finance, customer service, claims, underwriting and IT to coordinate all support services for assigned customers

Sales Support Manager – Group Benefits

National Sales Executive

Regional Sales Director – Basic Coatings

Territory Sales Manager

Enterprise Account Executive

Sales Consultant