The Staff Pad

Insurance Claims Resolution Specialist

The Staff Pad

full-time

Posted on:

Location Type: Remote

Location: ColoradoUnited States

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Salary

💰 $16 - $20 per hour

Job Level

About the role

  • Resolve insurance accounts for multiple clients, including claim status checks, appeals, billing, and rebilling corrected claims
  • Trace missing payments and escalate coding issues when necessary
  • Manage correspondence as assigned by the client
  • Post adjustments in client systems when required
  • Communicate with payers via phone and web portals
  • Provide continuous updates to clients through phone, email, and in-person communication
  • Escalate any trends or issues requiring additional attention to the Manager/Supervisor
  • Perform other duties as required

Requirements

  • Minimum of 1 year of experience in insurance follow-up or denials management - must have experience with Medicare.
  • Ability to analyze accounts for claims resolution
  • High school diploma or equivalent
  • Minimum of 6 months of experience in coverage and eligibility (preferred)
  • Familiarity with claim status, appeals, and billing procedures (preferred)
  • Basic knowledge of medical billing and coding
  • Experience in claims billing and reimbursement analysis
  • Proficiency in client systems like EPIC, Affinity, Athena, Meditech, Change Healthcare (Emdeon, ePremis, Relay)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
insurance follow-updenials managementclaims resolutionmedical billingcodingclaims billingreimbursement analysisbilling procedurescoverage and eligibility analysisappeals
Soft skills
communicationanalytical skillsproblem-solvingattention to detailorganizational skills