Sales Account Manager

The Signal Group

Sales Account Manager growing and retaining Alphaliner accounts for Signal Ocean’s AI-driven shipping intelligence platform. Managing renewals, client relationships, and expansion across a defined geography.

Posted 8/22/2026full-timeHamburg • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive account management expertise within the container shipping industry, focusing on relationship building, client engagement, and data manipulation using tools like Power BI and Python. Proven ability to identify expansion opportunities and manage contract negotiations effectively.

Highest-signal resume keywords

Account Management ExperienceRelationship BuildingData Manipulation SkillsCRM Experience (Salesforce)Container Shipping Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementContract NegotiationData ManipulationPresentation SkillsClient Engagement

Soft Skills

Attention to DetailOrganizational SkillsArticulationConfidence in Client Interactions

Tools & Technologies

Power BIPythonMySQLCRM (Salesforce)

Industry Keywords

Container ShippingAccount ReviewsClient ValueRisk ManagementBusiness Reviews

Tech Stack

Tools & technologies

MySQLPython

About the role

Key responsibilities & impact

Own a defined portfolio of Alphaliner accounts organised by geographical area and serve as the primary point of contact for day-to-day relationship management
Lead renewal conversations commercially and independently, negotiating contract terms
Conduct regular account reviews, business reviews, and check-ins to ensure clients derive full value from the platform
Monitor account health, flag risks early, and develop mitigation plans before renewals are at risk
Identify and pursue expansion opportunities within the existing account base, including new users, additional products, and broader platform adoption
Acquire new clients through proactive outreach and reactive response to inbound leads
Report directly to the Commercial Director and collaborate with account managers and the Alphaliner analyst team

Requirements

What you’ll need

Minimum 5 years' experience in the container shipping industry, with a genuine passion for the sector
Proven account management experience and strength in relationship building
Articulate, with strong presentation skills and a confident presence when speaking to clients
Strong data manipulation skills, with a base knowledge of or interest in tools such as Power BI, Python, or MySQL
Excellent memory and attention to detail
Highly organised working style
Experience working within a CRM, ideally Salesforce

Benefits

Comp & perks

Generous compensation with additional performance-based incentives
Coverage under the company's collective health insurance plan
The opportunity to work alongside experienced colleagues with deep expertise in software engineering, data science, and the shipping business, who are always eager to mentor
Hybrid remote work policy
2–4 weeks of onboarding training to prepare you for your new role, including the opportunity to meet around 30 trainers while diving deep into our products and the shipping world
Career growth opportunities and a structured development discussion every 4 months
A personal learning budget for training, seminars, and conferences