Christmas Kettle Coordinator

The Salvation Army in Canada

Christmas Kettle Coordinator overseeing The Salvation Army’s holiday donation campaign across Toronto kettle sites. Supervising workers, coordinating schedules, securing donations, and managing daily logistics.

Posted 8/21/2026part-timeToronto • 🇨🇦 CanadaJunior💰 CA$19 - CA$28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and leadership capabilities in overseeing Christmas Kettle Campaign operations, ensuring effective staffing, volunteer coordination, and compliance with health and safety regulations. Proficient in customer service and communication, with a focus on maintaining positive relationships and addressing donor inquiries.

Highest-signal resume keywords

Volunteer CoordinationCustomer ServiceMicrosoft WordMicrosoft ExcelOntario Class G Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Office AdministrationMoney HandlingStatistical Data RecordingTimesheet ManagementEmergency Delivery Coordination

Soft Skills

Interpersonal SkillsOral CommunicationWritten CommunicationProblem-SolvingAdaptability

Certifications & Qualifications

Background Check ScreeningValid Ontario Class G Driver's License

Industry Keywords

Salvation ArmyChristmas Kettle CampaignOH&S Act ComplianceHealth and Safety PoliciesVolunteer Management

About the role

Key responsibilities & impact

Oversee several Christmas Kettle locations within an assigned geographical zone
Organize, direct, supervise, support, and assign Christmas Kettle Campaign Workers and volunteers
Ensure adequate staffing before and during shifts
Attend required training/orientation
Deliver kettles to zone locations and ensure donations are delivered to secure locations after shifts
Communicate daily issues and supply deficiencies to the supervisor
Visit locations during shift changes and intermittently
Ensure accurate and timely weekly timesheets and mileage reports
Remain at kettles for full shifts until relieved and ensure donation security
Respond to donor questions about Salvation Army ministries and programs
Promote, coordinate, and oversee campaign worker and volunteer activities
Schedule staff and volunteers and respond to emergency absences
Participate in recruitment and conduct orientation and performance management
Maintain positive relationships with kettle sites
Coordinate daily kettle delivery and pickup, including emergency delivery and pickup when required
Host at kettles as needed to ensure break coverage
Ensure locations have adequate literature and supplies
Record statistical data and prepare weekly timesheets
Retrieve equipment and supplies after the campaign
Perform other related duties as required
Report directly to the Corps Officer

Requirements

What you’ll need

Some high school coursework; completion of high school is an asset
Minimum of one year of related experience or working in customer service
Money handling experience is an asset
Experience in office administration
Strong skills and experience using Microsoft Word and Excel
Valid Ontario Class “G” Driver’s License required
Personal vehicle and insurance required
Current satisfactory driver’s abstract required
Ability and willingness to undergo applicable screening and background checks successfully
Original copy of a Background Check screening required
Ability and willingness to develop an understanding and support for The Salvation Army’s mission and purpose in Canada
Ability to lift/move 9 to 12 kgs (20–25 lbs.)
Ability to work days, afternoons, evenings, weekends, and split shifts Monday through Saturday
Flexibility in scheduling required
Strong customer service, interpersonal, oral and written communication, listening, problem-solving, analytical, multitasking, confidentiality, and adaptability skills
Compliance with OH&S Act and Regulations and The Salvation Army’s health and safety policies and procedures
Appropriate Salvation Army identification must be worn

Benefits

Comp & perks

Reasonable accommodation upon request
Short-term contract position
Temporary position
Local travel associated with the position