Family Store Manager

The Salvation Army Australia

Store Manager overseeing retail, recycling, pick-up & delivery operations at Family Stores in Cowra and Grenfell for The Salvation Army.

Posted 7/2/2026full-timeCowra • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail management, with a focus on team development, operational excellence, and compliance with safety standards. Proficient in financial processes and effective communication to foster a positive store environment.

Highest-signal resume keywords

Retail Management ExperienceLeadership SkillsTraining and MentoringFirst Aid CertificateDatabase Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Stock HandlingMerchandisingCash ManagementBanking ProceduresReportingCompliance with OH&SVisual MerchandisingPricing AdjustmentsWarehouse CoordinationAdministrative Tasks

Soft Skills

Confident CommunicationInterpersonal SkillsTeam Culture Development

Tools & Technologies

Office ApplicationsDatabase Systems

Certifications & Qualifications

Current First Aid CertificateNationally Coordinated Criminal History CheckCurrent Valid Driver’s Licence

Industry Keywords

Retail OperationsCustomer ServiceVolunteer ManagementCommunity EngagementStock Levels

About the role

Key responsibilities & impact

Oversee daily store operations, ensuring high standards in presentation, pricing, stock levels, and customer service
Manage stock handling, merchandising, warehouse coordination, and safe work practices
Implement marketing, promotions, visual merchandising, and approve pricing and discount adjustments
Handle financial processes, including cash management, banking, and store security in line with procedures
Complete administrative tasks accurately, including reporting, database management, and compliance with OH&S requirements
Recruit, train, coach, and support volunteers while fostering a positive, inclusive, and high-performing team culture

Requirements

What you’ll need

Alignment with the values and mission of The Salvation Army
5+ years of retail management experience
Strong leadership skills, ideally with experience working with volunteers or community groups
Confident communication and interpersonal skills
Experience in training, mentoring or developing staff
A reasonable level of physical fitness to meet the role’s demands
Proficiency with computers, Office applications and database systems
Current First Aid Certificate (or willingness to obtain)
Nationally Coordinated Criminal History Check (required)
Current valid Driver’s Licence

Benefits

Comp & perks

Generous Paid Parental leave for primary (12 weeks) & secondary carers
Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
Flexible working arrangements
Access to EAP and health & wellness initiatives incl Fitness Passport
Ongoing training and development opportunities that enhance on the job skills and proficiency
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts