Employment Consultant

The Salvation Army Australia

Employment Consultant working with the Salvation Army to support Australians with disability in their employment journey. Assisting with case management, employer engagement, and achieving KPIs.

Posted 5/28/2026full-timeDandenong • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide comprehensive case management services to participants to assist them to manage employment related barriers, empowering and equipping them with the necessary tools and skills to enter the workforce
Help each participant to secure sustainable employment and engage employers through referrals, reverse marketing and on-the-job support
Provide continuous support to participants and employers to maximise outcomes, obtaining documented evidence and facilitating workplace adjustments throughout the course of employment
Achieve or exceed all KPIs and apply an outcome focused, high performance approach to the role
Maintain a high level of administration, compliance and time management in-line with Department requirements based on a sound understanding of Deed and Guidelines
Engage with both internal and external partners to connect participants with various wrap-around services such as training providers, allied health services and other community-based organisations

Requirements

What you’ll need

Relevant qualifications in areas such as Employment Services, Community Services or other relevant areas is desirable
Previous experience in employment services including advanced barrier management, reverse marketing, placement of candidates into employment and provision of post-placement support will be highly regarded
Demonstrated ability to communicate through various methods with a wide variety of stakeholders
A team player with a personal commitment to contribute to a great culture
Ability to proactively problem solve, overcome objections, and assist in managing barriers that exist for people living with a disability
Performance focused mindset and proven experience achieving business targets and KPI’s
Must hold a Driver’s license as travel throughout the region will be required

Benefits

Comp & perks

Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)
Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks (for full-time employees)
Comprehensive and supportive on the job training including the opportunity to undertake tertiary education, relevant to your position
Discounted fitness memberships, health insurance, retail discounts and more
Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering
Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health
Long-term employment opportunities within the Employment Plus & the wider Salvos networks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementbarrier managementreverse marketingplacement supportpost-placement supportKPI achievementadministrationcompliancetime management

Soft Skills

communicationteam playerproblem solvingovercoming objectionscommitment to culturestakeholder engagementproactive approachsupportiveoutcome focused

Certifications

Driver's license