Research Analyst

The Salvation Army Australia

Research Analyst designing, implementing and managing evaluation projects at The Salvation Army. This role strengthens social, community and faith-based programs using data insights.

Posted 5/26/2026full-timeRedfern • 🇦🇺 AustraliaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Design, implement and manage research, evaluation and outcomes measurement projects for social, community and faith‑based programs, often leading project delivery while working collaboratively under senior direction
Conduct qualitative and quantitative data analysis, identifying trends and patterns in complex datasets
Working collaboratively within a diverse, multidisciplinary research team, engaging in mutual support and knowledge sharing by both offering and seeking guidance in qualitative and quantitative analysis, including the use of relevant analytical software
Use statistical software (e.g. Excel, SPSS, R, SAS) to analyse large datasets within agreed timeframes
Produce high-quality reports, literature reviews, dashboards, briefing papers and presentations tailored to internal and external stakeholders
Review, develop and implement data collection systems, processes and procedures to optimise data quality and statistical efficiency
Identify gaps and issues in data collection that hinder effective research and evaluation activities
Actively explore and adopt new technologies, tools and methods to improve research efficiency and quality
Conduct fieldwork activities such as surveys, interviews, focus groups and workshops in line with best practice
Engage and support project stakeholders, including frontline services and partners
Provide administrative and logistical support for research projects, including coordination of meetings, resources and travel
Handle confidential and sensitive data ethically and with integrity.

Requirements

What you’ll need

At least 2 years’ experience in qualitative and quantitative research, program evaluation, and/or outcomes measurement
A Bachelor’s degree or higher in a relevant field such as Statistics, Health or Social Sciences, Public Health, Psychology, Community Services, Social Work, or similar
Strong analytical, critical thinking, and problem-solving skills with excellent attention to detail
Excellent report writing, data visualisation, and presentation skills, with the ability to communicate complex findings to non-research audiences
Intermediate-level statistical capability and experience with statistical packages (e.g. Excel, SPSS, R, SAS)
High computer literacy, particularly across Microsoft Office, Power BI, and research-related software
Strong self-management, motivation and the ability to meet deadlines with minimal supervision
A collaborative and improvement-focused mindset aligned with The Salvation Army’s values
Willingness to undergo a National Criminal History Check (and Working with Children Check if required)
Willingness to travel to conduct fieldwork or meet with stakeholders.

Benefits

Comp & perks

Generous tax-free salary packaging benefits
Employee Assistance Program for you and your immediate family
Corporate private health insurance rates
An encouraging, values-based organisation committed to learning, collaboration and innovation
Option for hybrid working environments, combining time working from home and the office.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

qualitative researchquantitative researchprogram evaluationoutcomes measurementdata analysisstatistical analysisdata collectionreport writingdata visualizationfieldwork

Soft Skills

analytical skillscritical thinkingproblem-solvingattention to detailcommunication skillsself-managementmotivationcollaborationadaptabilitytime management

Certifications

Bachelor's degreeNational Criminal History CheckWorking with Children Check