Schedule Management: Organize and manage schedules, appointments, and emails to ensure smooth operations.
Communication: Handle incoming calls, emails, and inquiries promptly and professionally.
Documentation: Prepare reports, presentations, and documents as required by clients.
Meeting Coordination: Schedule and coordinate meetings, send invites, and take detailed notes during discussions.
Database Management: Maintain accurate records and databases for clients.
Content Creation: Develop engaging content for social media platforms including YouTube, Twitter, Facebook, and LinkedIn, including creating thumbnails, banners, and other visual elements.
Communication tools: Be familiar with communication tools. Eg. Zoom, Microsoft Teams and Slack.
CRM Utilization: Work with CRM systems to manage and track client interactions and data.
Customer Service: Provide support and assistance to clients, ensuring a positive experience.
Canva: Be creative and have extensive knowledge of Canva.
Requirements
Proven experience in a personal assistant or relevant administrative role.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office suite, Google suite, and other relevant tools.
Strong organizational and time-management skills.
Ability to work independently and manage tasks remotely.
High attention to detail and excellent problem-solving skills.
Ability to handle sensitive and confidential information with discretion.
Flexibility to adapt to changing priorities and work requirements.
High school diploma (additional qualifications as a personal assistant are a plus).
Experience in content creation for YouTube, Facebook, and LinkedIn.
Familiarity with Zoom and or other communication tools.
Experience with CRM systems.
A stable internet connection and preparation for load shedding are essential.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
schedule managementdocumentationdatabase managementcontent creationCRM utilizationMicrosoft OfficeGoogle suiteCanvaproblem-solvingattention to detail