Group Manager

The RealReal

. Drive field sales team to meet/exceed daily & monthly KPIs .

Posted 5/2/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $83,101 - $109,344 per yearWebsite

About the role

Key responsibilities & impact

Drive field sales team to meet/exceed daily & monthly KPIs
Shadow field sales representative appointments to improve/monitor performance
Continually coach and train field sales representatives for optimal performance
Leverage customer reporting in order to identify opportunities to increase client engagement and consignments
Monitor and address customer feedback for team
Provide accurate reporting to Sales Leadership on team strategy & goals
Ensure the team is following protocol in processing, pricing, safety, consignor communication etc.
Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Requirements

What you’ll need

3 + years of work experience in sales management
Motivated by a desire to win and excel and grow your business in a competitive sales environment
Outstanding communication and presentation skills
Thrive in a dynamic, fast-paced work environment
Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly
Efficiency and strong organizational, time management and communication skills
Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM
Ability to lift and move up to 25 lbs
Must live within 25 miles of assigned territory
Ability to meet with clients in person regularly anywhere in assigned territory
A current, valid driver’s license (except in Manhattan and Chicago markets)
Car insurance that meets or exceeds local requirements
A satisfactory Motor Vehicle Record (MVR)

Benefits

Comp & perks

Base salary plus uncapped commission
Annual Elite Club Trip for top performers
Monthly sales competitions (i.e. cash | prizes | site credit)
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales managementcustomer reportingperformance monitoringemployee trainingKPI managementproblem resolutionclient engagementprotocol adherenceperformance appraisalwork planning

Soft Skills

communication skillspresentation skillsrapport buildingtrust establishmentempathycredibilityorganizational skillstime managementmotivationadaptability

Certifications

valid driver’s licensecar insurancesatisfactory Motor Vehicle Record (MVR)