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The RealReal

Inventory Operations Shopkeeper, Stock Associate

The RealReal

. Utilize inventory management systems to scan, process and research merchandise shipments in accordance with TRR’s inventory control processes .

Posted 5/1/2026part-timeGreenwich • Connecticut, New York • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $22 per hourWebsite

About the role

Key responsibilities & impact
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with TRR’s inventory control processes
  • Prepare and ship customers’ orders following quality, packing and shipping standards
  • Contribute to successful company growth and securing of our assets through implementation of TRR’s Loss Prevention policies & procedures
  • Manage inventory movement by ensuring the accurate & timely processing of mark-downs, transfers & consolidations, receiving and POS transactions
  • Support product placement and outfitting that is reflective of trend, reinforces TRR’s brand messaging, and inspires the customer
  • Proficiently use all core systems & technologies including but not limited to POS, Mac & Google Suite applications
  • Manage product presentation (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to TRR’s standards
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Support and model excellent customer service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
  • Exhibit fluency in store operational procedures; ability to teach and assist all team members to perform daily store functions
  • Participate in all cycle and inventory counts as needed
  • Support the success of the store by performing other functions or tasks as needed or directed

Requirements

What you’ll need
  • 1+ year of experience working in retail or customer service
  • Past success working in a fast-paced environment with the ability to prioritize multiple tasks
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Available to a work a flexible schedule that meets business needs to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts
  • Able to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use ladders or stairs
  • Excellent communication & time management skills
  • Able to use all store equipment and technology as required
  • Proficiency with Google Suite and Salesforce

Benefits

Comp & perks
  • $500/month bonus (at target)
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental, Vision & Commuter Benefits (applicable locations)
  • Paid Parental Leave
  • 9 Paid Company Holidays
  • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
  • $250/month bonus (at target)
  • 9 Paid Company Holidays
  • 9 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
inventory managementmerchandisingloss preventioncustomer serviceproduct presentationcycle countsstock managementPOS transactionstime management
Soft Skills
communicationteamworkproblem-solvingflexibilitypositive attitudeenthusiasmorganizational skillscustomer interactionprioritization