The RealReal

Senior Commercial Planning Manager

The RealReal

full-time

Posted on:

Location Type: Remote

Location: New YorkUnited States

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Salary

💰 $135,000 - $165,000 per year

Job Level

About the role

  • Drive Commercial Planning, alignment across departments and channels, and execution across commercial campaigns in close partnership with Merchandising, Marketing and Creative
  • Own the end-to-end Commercial Calendar; build, align and execute the campaign calendar including tentpole events (eg. Black Friday-Cyber Monday, Gift Guides, TRR-exclusive moments etc.)
  • Identify and prioritize high impact opportunities to drive traffic, conversion and AOV
  • Leverage recaps, research and insights to shape campaign strategy and develop best-practices
  • Act as the bridge between Merchandising, Creative and Marketing–from briefing through delivery and optimization–ensuring campaigns drive demand and consignor engagement
  • Steer omnichannel strategy development across Site, Social, Paid, Email and Retail to deliver seamless launch strategies; establish clear KPIs and success metrics for all campaigns
  • Lead the development of holistic campaign briefs that outline objectives, success criteria and a strategic framework for internal and external partners to deliver against
  • Ensure consistency and clarity of content and messaging across channels while optimizing for performance and customer engagement
  • Own campaign hindsighting, synthesizing cross-channel learnings and gathering competitive insights to drive innovation, testing and evolution of the commercial plan
  • Spearhead special projects, pilots or partnerships that support commercial goals and/or drive category growth and require cross-departmental alignment and organization
  • Manage key timelines, workflows and program execution with internal teams and external partners to deliver bar-raising work on time and on target

Requirements

  • 8+ years of experience in commercial planning, integrated marketing or category marketing at a leading ecommerce or omnichannel retailer
  • Proven success driving engagement and GMV through cross-channel campaigns, integrated content and data-driven storytelling
  • Expert collaborator–adept at partnering with Merchandising, Marketing, Brand/Creative and Retail to build cohesive, high-impact campaigns
  • Strategic and operational–able to distill strategic goals into an actionable campaign calendar and execute with precision across complex timelines
  • Excellent communicator and presenter–able to influence and engage stakeholders across levels
  • Demonstrable marketing fluency and analytical abilities, adept at translating insights into effective, measurable cross-channel programs
  • Passionate about luxury, fashion and recommerce with an instinct for trend and customer insights.
Benefits
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • 9 Paid Company Holidays
  • Flexible Time Off (With Manager Approval)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
commercial planningintegrated marketingcategory marketingdata-driven storytellingcampaign strategyKPI developmentcampaign executioncross-channel marketingperformance optimizationcompetitive analysis
Soft Skills
collaborationstrategic thinkingoperational executioncommunicationpresentation skillsinfluencingengagementanalytical abilitiescustomer insightstrend awareness