Business Development Representative

The RealReal

. Act as first point of contact for prospective clients (leads) interested in consigning at The RealReal .

Posted 3/27/2026full-timeRemote • Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Hawaii, Idaho, Illinois, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $21 per hourWebsite

About the role

Key responsibilities & impact

Act as first point of contact for prospective clients (leads) interested in consigning at The RealReal
Qualify marketing generated leads though daily outreach, while fielding inbound inquiries
Pass qualified leads to appropriate sales channel to close into new consignment business
Nurture leads through ongoing follow-up via phone/text/email
Utilize internal tools and resources to educate leads on consignment process, brands accepted, pricing expectations and next steps

Requirements

What you’ll need

High degree of professionalism and excellent phone demeanor
Exceptional attention to detail and organization skills; ability to tailor communication style to suit all audiences
Strong customer service, problem-solving, and analytical skills
Excellent verbal and written communication skills
Comfortability using software such as G-Suite, Email, SalesForce, CRM
Self-motivation and drive to excel in fast-paced environment
A solutions-focused mentality with a growth mindset
Adaptability and openness to change
Ability to commit to full-time hours (40 hours per week)
Must be able to work one weekend day - shifts offered are: Tuesday-Saturday or Sunday-Thursday

Benefits

Comp & perks

Hourly base pay + uncapped commission
$800/month commission (at target)
Monthly sales competitions (i.e. cash | prizes | site credit)
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

professionalismattention to detailorganizational skillscustomer serviceproblem-solvinganalytical skillsverbal communicationwritten communicationself-motivationadaptability