The PSSG

Account Manager – Maternity Cover

The PSSG

contract

Posted on:

Location Type: Hybrid

Location: Milton Keynes • 🇬🇧 United Kingdom

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Salary

💰 £32,000 - £35,000 per year

Job Level

Mid-LevelSenior

About the role

  • As a member of the Cintra Solvers team, you will play a crucial role in providing an outstanding customer experience across the organisation’s entire client base.
  • While you will focus on managing a specific group of clients, collaboration with the team is essential to ensure seamless service delivery to all clients, regardless of their purchased products.
  • This will be a dynamic and fast-paced environment where your excellent communication skills and eagerness to learn will be key in helping clients find the best solutions for their needs.
  • You'll dedicate time to identifying at-risk clients, collaborating with colleagues across the business to address and escalate issues.
  • Your deep understanding of your clients’ needs will enable you to recommend products from the Cintra suite that best support their requirements.

Requirements

  • You are an experienced Account Manager or Sales professional with a strong understanding of payroll and HR processes.
  • You have excellent communication, problem-solving, and analytical skills, with the ability to manage multiple priorities under pressure.
  • You are organised, detail-oriented, and able to build and maintain trusted relationships with clients.
  • You are confident using CRM tools and IT systems to manage accounts effectively and are proactive in learning about new technologies and industry trends.
  • Your professionalism, integrity, and client-focused mindset ensure you consistently deliver outstanding service and support.
Benefits
  • Full time holiday entitlement of 25 days plus bank holidays (pro rata part time)
  • Company paid sick leave (after qualifying period)
  • Employee Assistance Programme providing a confidential support network offering expert advice and compassionate guidance 24/7
  • Company paid Health Cash Plan providing cover for everyday healthcare costs including dental treatment and eye tests (taxable benefit)
  • Cycle to Work scheme offering considerable tax savings and spreading the cost of bike purchase over 12 months (after probation)
  • Interest free Travel Loan scheme (after probation)
  • Subsidised Parking Permit at Hoults Yard
  • Annual office party
  • Free breakfast items

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementsalespayroll processesHR processesproblem-solvinganalytical skills
Soft skills
communication skillsorganiseddetail-orientedrelationship buildingclient-focused mindsetproactive learning