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Senior Player Care Manager – Maternity Cover
The Premier LeagueSenior Player Care Manager supporting academy players’ academic, personal, football, and emotional development for the Premier League. Leading transition programmes, stakeholder partnerships, safeguarding, and team operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Player Care management within elite sports, focusing on operational planning, budget oversight, and stakeholder engagement. Proven ability to develop and implement programs that support the wellbeing and development of Academy Players.
Highest-signal resume keywords
Player Care ManagementProject ManagementBudget ManagementEmotional IntelligenceSafeguarding Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational PlanningReport WritingPresentation SkillsFinancial PlanningResource Allocation
Soft Skills
Interpersonal SkillsCollaborationHigh Emotional Intelligence
Tools & Technologies
Social Media PlatformsIT Skills
Certifications & Qualifications
Enhanced DBSFA Safeguarding Children Certification
Industry Keywords
Academy Player CareElite Sports EnvironmentChild SafetyWellbeingTransition Programmes
About the role
Key responsibilities & impact- Manage the Premier League Player App for Academy Players and parents/carers, including content, club engagement, and communications
- Manage the Premier League’s involvement in the Futures initiative and associated programmes
- Project manage and deliver annual transition programmes supporting released Academy Players
- Manage strategic relationships with Academy Player Care stakeholders, chair meetings, and drive collaborative activity
- Oversee Academy Player Care operational planning, the Player Care calendar, team workflows, and departmental priorities
- Manage Academy Player Care involvement in the Five Step Process, ensuring effective support and compliance
- Oversee the Academy Player Care budget, financial planning, monitoring, and resource allocation
- Develop the Academy Player Care workforce through Regional Hubs, learning and development, and ongoing CPD
- Support development of the Life Skills and Personal Development Programme
- Collaborate across Football Development teams and with Community/Premier League Foundation and Academy Support Managers
- Contribute to the Football Department’s Duty of Care Steering Group and complete agreed actions
- Provide in-club support where required alongside Academy Support Managers
- Align Academy Player Care strategies and programmes with First Team Player Care
- Line manage and support the Academy Player Care Executive
Requirements
What you’ll need- Previous experience in a Player Care role within an Academy or First Team environment, or within an elite/developmental sports environment
- Practical and theoretical understanding of Player Care demands in elite-level sports
- Experience working with children and adults at risk and/or knowledge of issues affecting their safety and wellbeing
- High emotional intelligence and interpersonal skills
- Ability to produce high-level reports and presentations
- Excellent operational and project management skills
- Budget management experience
- Strong IT skills and excellent knowledge of social media platforms
- Enhanced DBS
- Current FA Safeguarding Children certification
Benefits
Comp & perks- Hybrid-working model with the opportunity to work from home on some days each week
- Inclusive and equal-opportunities workplace
- Recruitment adjustments and alternative-format support for disabled candidates