Bilingual

• Provide trauma-informed mental health support to children under the age of 12 and their families
• Orientate children and families to the organization's programs and Canadian Centre for Accreditation standards
• Provide treatment and support to children with major behavioural and emotional difficulties according to individual treatment plans
• Provide psychoeducation for children and caregivers about the impact of gender-based violence (GBV) and trauma
• Facilitate individual and group programming focused on emotional regulation, safety planning, self-esteem, and life skills
• Support children and youth in developing healthy coping strategies, boundaries, and relationships
• Monitor medication knowledge, administration, side effects, and communicate medication changes to staff when applicable
• Work closely with multidisciplinary teams, caregivers, schools, and community partners such as GBV shelters to coordinate care
• Participate in treatment planning, case conferences, safety planning, and facilitate referrals and service navigation
• Provide parent/caregiver coaching and treatment focused on attachment using Circle of Security (COS) and Collaborative Problem Solving (CPS)
• Act as a consistent supportive presence and advocate for children's safety and well-being
• Assist youth and families navigating education, health, child welfare, and justice systems and promote culturally responsive, anti-oppressive practices
• Maintain accurate records of contact, interventions, incidents, and progress; ensure informed consent and confidentiality
• Participate in regular reviews of service goals and outcomes and adapt support plans as needed
• Build strong, respectful relationships with team members, clients, and community partners and represent the program professionally
• Perform other duties as required

Child and Youth Worker, Bilingual

Bilingual Spanish Service Center Representative

Service Specialist, Bilingual

Bilingual Customer Service Specialist

Bilingual Document Specialist

Client Transactions Service Associate, Bilingual – French