The PCA Companies

Operations

• Manage teams, encourages cooperation, productivity, and fosters team unity
• Maintain constant communication with operations & warehouse to ensure proper operations of the organization
• Assist, implement, and maintain quality assurance protocols
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organizations internal capacity
• Actively pursue strategic and operational objectives
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional support teams in improving the proprietary tools and systems
• Work closely with legal and safety departments to ensure compliance

Operations Lead