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Auto Parts Counter Professional
The Parts AuthorityAuto Parts Counter Professional enhancing customer relationships and closing sales in an automotive parts distribution company. Collaborating closely with team members to drive store success and customer satisfaction.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management and sales skills, with a focus on achieving growth through effective negotiation and communication. Proficient in utilizing POS systems and MS Office applications to support sales processes and customer service excellence.
Highest-signal resume keywords
Counter Sales ExperienceNegotiation SkillsCustomer Relationship ManagementPOS System ProficiencyGeneral Automotive Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Counter SalesNegotiationCustomer ServiceSales GrowthOrder FulfillmentQuote PreparationTime ManagementOrganizational SkillsMS Office ProficiencyAutomotive Knowledge
Soft Skills
Interpersonal SkillsCommunication SkillsPositive AttitudeProactive ApproachTenacity
Tools & Technologies
POS SystemsMS Office
Industry Keywords
Wholesale Auto PartsAftermarket IndustryCustomer BaseSales GoalsWorkplace Safety
About the role
Key responsibilities & impact- Build and maintain productive, long-lasting relationships with existing customers.
- Close sales to achieve goals and drive growth.
- Work with customers in a courteous and professional manner.
- Get to know customers and understand their needs.
- Locate hard-to-find parts and negotiate with vendors for the best deals.
- Provide precise quotes and follow up with customers to ensure orders are placed.
- Track lost sales and promote company specials.
- Assist colleagues when needed and foster new sales opportunities.
- Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
- Maintain and promote workplace safety.
- Securing and transferring cash or other assets.
Requirements
What you’ll need- Minimum 3 years in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.
- Exceptional phone skills with a positive, enthusiastic, and attentive tone.
- An existing customer base is a plus.
- Excellent negotiation, interpersonal, and communication skills (both written and verbal).
- Passionate about exceptional customer service and exceeding sales goals.
- Ability to build and maintain lasting business relationships.
- General automotive knowledge is preferred.
- Focused on results, a producer, closer, and committed to growth.
- Experience with POS systems and proficiency in MS Office applications (Word and Excel).
- Strong organizational and time management skills.
- Ability to act and operate independently to accomplish objectives.
- Outgoing, assertive, proactive, positive, with a “can-do” attitude and tenacity in pursuit of goals.
Benefits
Comp & perks- Comprehensive Coverage: Medical, Pharmacy, Dental, and Vision Coverage.
- Insurance Options: Basic Life and AD&D, Short and Long Term Disability Coverage.
- Flexible Accounts: Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, Health Reimbursement Account.
- Additional Benefits: Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, ID Theft Insurance, Legal Plan Insurance, Pet Insurance.
- Employee Support: Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.
- Financial Security: Profit Sharing/401(k) Plan.
- Discounts: Employee Discounts on Merchandise.