Auto Parts Counter Professional

The Parts Authority

Auto Parts Counter Professional at Parts Authority managing inside sales and building customer relationships. Responsible for driving sales and fulfilling customer orders in a retail environment.

Posted 7/14/2026full-timeFramingham • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and sales skills, with a focus on achieving growth through effective negotiation and communication. Proficient in utilizing POS systems and MS Office applications to support sales processes and customer service excellence.

Highest-signal resume keywords

Counter Sales ExperienceWholesale Auto Parts SalesExceptional Phone SkillsNegotiation SkillsCustomer Service Passion

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Counter SalesNegotiationCustomer Relationship ManagementGeneral Automotive KnowledgeSales Goal Achievement

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsTime ManagementPositive Attitude

Tools & Technologies

POS SystemsMS Office (Word, Excel)

Industry Keywords

Aftermarket IndustrySales GrowthCustomer OrdersParts SourcingWorkplace Safety

About the role

Key responsibilities & impact

Build and maintain productive, long-lasting relationships with existing customers.
Close sales to achieve goals and drive growth.
Work with customers in a courteous and professional manner.
Get to know our customers and understand their needs.
Locate hard-to-find parts and negotiate with vendors for the best deals.
Provide precise quotes and follow up with customers to ensure orders are placed.
Track lost sales and promote company specials.
Assist colleagues when needed and foster new sales opportunities.
Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
Perform other duties as assigned.
Maintain and promote workplace safety.

Requirements

What you’ll need

Minimum 3 years in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.
Exceptional phone skills with a positive, enthusiastic, and attentive tone.
An existing customer base is a plus.
Excellent negotiation, interpersonal, and communication skills (both written and verbal).
Passionate about exceptional customer service and exceeding sales goals.
Ability to build and maintain lasting business relationships.
General automotive knowledge is preferred.
Focused on results, a producer, closer, and committed to growth.
Experience with POS systems and proficiency in MS Office applications (Word and Excel).
Strong organizational and time management skills.
Ability to act and operate independently to accomplish objectives.
Outgoing, assertive, proactive, positive, with a 'can-do' attitude and tenacity in pursuit of goals.

Benefits

Comp & perks

Medical, Pharmacy, Dental, and Vision Coverage.
Basic Life and AD&D, Short and Long Term Disability Coverage.
Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, Health Reimbursement Account.
Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, ID Theft Insurance, Legal Plan Insurance, Pet Insurance.
Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.
Profit Sharing/401(k) Plan.
Employee Discounts on Merchandise.