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Assistant Branch Manager
The Parts AuthorityAssistant Branch Manager assisting operations and customer relations for automotive parts distributor. Responsible for sales growth, staff management, and customer satisfaction.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relations and personnel management skills while effectively managing store operations and driving revenue growth. Proficient in Microsoft Office and knowledgeable in automotive parts, with experience in handling COD accounts and managing invoices.
Highest-signal resume keywords
Customer Relations ManagementPersonnel ManagementAutomotive Industry ExperienceMicrosoft Office ProficiencyAS400 Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ReportingInvoice ManagementCOD Account HandlingAutomotive Parts KnowledgePC ProficiencyPowered Equipment Operation
Soft Skills
Outstanding Communication SkillsProfessionalismDrive to Achieve Results
Tools & Technologies
AS400Terminal Services
Certifications & Qualifications
Clean/Valid Driver’s License
Industry Keywords
Automotive IndustrySales ManagementCustomer Service
About the role
Key responsibilities & impact- Assistant Branch Manager is responsible for assisting operations in the store, including customer relations, sales, and staff management.
- Work with existing and new customers to generate revenue opportunity for the store and execute the plan to take advantage of opportunities.
- Handle COD accounts
- Log lost sales
- Review and report on sales numbers
- Manage invoices
- Review credits
- Work with salespeople to visit customers
- Ensure that customers are receiving deliveries in a timely fashion
- Follow up with customers who are not calling
- Deal with customers in a professional and courteous manners
Requirements
What you’ll need- Must have 3-5 years of experience as professional counter person or assistant manager in the automotive industry
- Knowledge of automotive parts preferred
- Knowledge/ experience with AS400 and/ or terminal services a plus
- Experience working on a PC
- Outstanding customer relations skills
- Strong skills and experience in personnel management
- Excellent communication skills
- Demonstrated drive to achieve results
- Proficient in Microsoft Office
- Clean/ valid driver’s license preferred
- Ability (with or without reasonable accommodation) to lift, push and pull up to 50 pounds, stand/ walk for up to 10 hours, able to squat, bend and reach, able to climb and descend stairs safely (applies to locations with stairs)
- Ability to work powered equipment (forklift, cherry picker etc) where applicable in specific locations
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts- Healthcare and Dependent Care
- Company Paid Life Insurance
- 401K
- Paid Time Off- including vacation and sick time
- Excellent Advancement Opportunities