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The Parts Authority

Assistant Branch Manager

The Parts Authority

Assistant Branch Manager responsible for operations, customer relations, and sales at Parts Authority store in Naperville. Joining a leading automotive parts distributor with over 300 locations.

Posted 6/6/2026full-timeNaperville • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

About the role

Key responsibilities & impact
  • Assistant Branch Manager is responsible for assisting operations in the store, including customer relations, sales, and staff management.
  • Work with existing and new customers to generate revenue opportunity for the store and execute the plan to take advantage of opportunities.
  • Handle COD accounts
  • Log lost sales
  • Review and report on sales numbers
  • Manage invoices
  • Review credits
  • Work with salespeople to visit customers
  • Ensure that customers are receiving deliveries in a timely fashion
  • Follow up with customers who are not calling
  • Deal with customers in a professional and courteous manners

Requirements

What you’ll need
  • Must have 3-5 years of experience as professional counter person or assistant manager in the automotive industry
  • Knowledge of automotive parts preferred
  • Knowledge/ experience with AS400 and/ or terminal services a plus
  • Experience working on a PC
  • Outstanding customer relations skills
  • Strong skills and experience in personnel management
  • Excellent communication skills
  • Demonstrated drive to achieve results
  • Proficient in Microsoft Office
  • Clean/ valid driver’s license preferred
  • Ability (with or without reasonable accommodation) to lift, push and pull up to 50 pounds, stand/ walk for up to 10 hours, able to squat, bend and reach, able to climb and descend stairs safely (applies to locations with stairs)
  • Ability to work powered equipment (forklift, cherry picker etc) where applicable in specific locations

Benefits

Comp & perks
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts- Healthcare and Dependent Care
  • Company Paid Life Insurance
  • 401K
  • Paid Time Off- including vacation and sick time
  • Excellent Advancement Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
customer relationssales managementpersonnel managementinvoicingsales reportingautomotive parts knowledgeAS400terminal servicesMicrosoft Officepowered equipment operation
Soft Skills
communicationprofessionalismcourtesydrive to achieve resultscustomer follow-upteam collaborationproblem-solvingorganizational skillsinterpersonal skillsadaptability
Certifications
clean/valid driver's license