Branch Manager

The Parts Authority

. Branch manager is responsible for efficient operations in the store, including customer relations, sales, and staff management.

Posted 5/12/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 per yearWebsite

About the role

Key responsibilities & impact

Branch manager is responsible for efficient operations in the store, including customer relations, sales, and staff management.
Work with existing and new customers to generate revenue opportunity for the store and execute the plan.
Handle COD accounts
Log lost sales
Review and report on sales numbers
Manage invoices
Review credits
Work with salespeople to visit customers
Ensure that customers are receiving deliveries in a timely fashion
Follow up with customers who are not calling
Deal with customers in a professional and courteous manner
Manage and lead a store team to consistently deliver high levels of customer service and business results.
Manage payroll, account for hours worked/deliveries
Hold department/all-store meetings and solicit feedback/suggestions from team members
Train countermen on phone procedures, provide ongoing training to team members
Provide valuable and actionable feedback to team members during review periods and ongoing
Manage employee lateness/absenteeism, performance issues, policy violations and all other coaching and/or corrective action in accordance with company practice
Take a proactive approach to team member satisfaction
Oversee building maintenance
Manage location cleanliness, store security and maintain a safe working environment
Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.
Keep management informed of competition and share all “best practices" with the rest of the company team in weekly reports.
Maintain communications with General Manager and all assigned team members to continually improve location service levels, productivity and profitability.
Performs additional duties as assigned
Maintain and promote workplace safety.
Securing and transferring cash or other assets.

Requirements

What you’ll need

Ability to lift, push and pull up to 50 pounds
Clean/ valid driver’s license preferred

Benefits

Comp & perks

Medical Coverage
Pharmacy Coverage
Dental Coverage
Vision Coverage
Basic Life and AD&D
Short Term Disability Coverage
Voluntary Short Term Disability Coverage
Voluntary Long Term Disability Coverage
Flexible Spending Account
Commuter Expense Reimbursement Account
Health Savings Account
Health Reimbursement Account
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
ID Theft Insurance
Legal Plan Insurance
Pet Insurance
Employee Assistance Program (EAP)
Paid Holidays, Sick and Vacation
Profit Sharing/401 (k) Plan
Employee Discounts on Merchandise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales managementcustomer relationsinvoice managementpayroll managementstaff trainingperformance managementbuilding maintenancesafety managementrevenue generationreporting

Soft Skills

leadershipcommunicationcustomer serviceteam managementproblem-solvingproactive approachprofessional conductcourtesyfeedback provisionteam satisfaction

Certifications

valid driver’s license