ERP Support Specialist

The Partnership for Supply Chain Management

ERP Support Specialist providing support to users on ERP-related issues and assisting with system upgrades. Working collaboratively to improve user experiences in a hybrid environment.

Posted 7/29/2026full-timeWoerden • 🇳🇱 NetherlandsMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ERP support and user training, with a strong focus on operational business practices in international trading and logistics. Proficient in managing ticketing systems and contributing to ERP improvements and upgrades.

Highest-signal resume keywords

ERP SupportUser TrainingJira Ticketing SystemBlue Yonder ExperienceInternational Trading Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ERP System ConfigurationBusiness Process AnalysisUser DocumentationIssue ManagementOperational Requirements Gathering

Soft Skills

CommunicationCollaborationProblem-Solving

Tools & Technologies

JiraBlue YonderOne Network Module

Industry Keywords

International TradingTransportationSupply Chain ManagementLogistics

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Provide support to users on ERP-related issues and ensure that all tickets are properly triaged, documented, and prioritized in the ticketing system (Jira).
Train users and be a natural speaking partner to the operational teams.
Manage, track, and provide solutions to reported issues.
Assist in the analysis of existing business practices and mapping those practices and procedures to the existing functionality within the ERP.
Assists in the ERP system upgrades and configurations.
Provide references for users by writing and maintaining user documentation and providing technical system support.
Provide backup to the other ERP team members.
Be an active contributor to ERP roadmaps and improvement plans.

Requirements

What you’ll need

Bachelor's Degree in related field, or equivalent experience.
3+ years’ operational business experience in international trading and/or transportation industries required.
Experience with an ERP in a wholesale or logistics environment preferred (hands on experience with Blue Yonder and specifically the One Network module is a big plus).
Experience working with operations teams to gather system requirements.
Familiarity with supply chain management and international logistics is a plus.
Must be eligible to work in the Netherlands.
Willingness and availability to travel, and perform other duties as needed.

Benefits

Comp & perks

Flexible work arrangements
Professional development