Department Manager
The Paper Store
full-time
Posted on:
Location Type: Office
Location: Melbourne • Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Delivering world class service, achieving sales goals and maintaining merchandising standards
- Greet and welcome every customer warmly and with enthusiasm
- Understand customer needs by asking open-ended questions
- Explain product features and benefits in relation to the customers’ needs
- Suggest additional items to build onto sales by utilizing effective selling techniques
- Thank the customer sincerely and invite them to return
- Contribute to a positive work environment with respectful behavior and honest communication
- Support all sales efforts and initiatives across all business channels
- Prepare incoming product for the sales floor
Requirements
- Previous experience in specialty retail is preferred, but not required
- Ability to work a flexible schedule to include nights, weekends, and holidays
- Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
- Possess an ability to work well in a team environment
- Proficient in using Microsoft Office and POS Systems
- Ability to stand for long periods of time
- Professional conduct, demeanor and attire, in compliance with company dress code
- Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
Benefits
- Equal opportunity employer for all qualified applicants
- Committed to above and beyond customer service
- Flexible work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales techniquesmerchandising standardscustomer needs assessmentproduct feature explanationmultitaskingsafety techniquesPOS systemsMicrosoft Office
Soft skills
customer serviceteamworkflexibilitycommunicationpositive work environmententhusiasmrespectful behaviorprofessional conduct